Refund policy

Return Policy

No refunds on personalized items – once your custom lamp is made with your photos/texts, it's yours forever (non-returnable, non-cancellable).

Damaged items only: We'll replace or refund if your lamp arrives broken/damaged. Contact hello@glowinlove.shop within 7 days with order # + clear photos – we'll handle it FREE.

Double-check your design before checkout – we craft exactly what you order!

Frequently asked questions

Custom items (personalized with photos/text) are non-refundable once ordered, as they're made-to-order.

We refund only for damaged/broken items upon proof (photos + order #)

Orders ship in 6-12 business days. We process as fast as possible!

Shipping policy

Your love lamp ships FREE worldwide!

delivery times (busniess days)

Core Door-to-Door Delivery – 6-10 days

United States (mainland), United Kingdom (mainland), EU (Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, etc.)

6-12 days (Door-to-door in most areas)

Japan, Singapore, South Korea, Switzerland, Israel, Canada, Australia, UAE, New Zealand + more

8-15 days (Door-to-door where available)

South Africa, Mexico, Saudi Arabia, Turkey, Malaysia, Norway + more

10-27 days (Standard delivery, post office pickup in remote areas)

Brazil, Peru, Nigeria, Morocco, Pakistan + remote locations

Most destinations: straight to your door. Remote areas: local post office pickup. We ship as fast as possible!

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

FREE WORLDWIDE SHIPPING on EVERY order! 🎉 No hidden fees – we ship globally for FREE! 🚀

Super easy!

Open box, remove parts.
Gently peel sticker from corner (use knife tip).
Assemble on wood base.
Plug in USB/power → Glows! ✨

Ready in 2 mins! 💡

Country/Region

Language

Refund policy

Return Policy

Frequently asked questions