If you have any questions about your order, returns, or these policies, please contact us at hello@glowinlove.shop We aim to respond to all inquiries within 1–2 business days.
Frequently asked questions
What is the return policy?
Custom items (personalized with photos/text) are non-refundable once ordered, as they're made-to-order.
We refund only for damaged/broken items upon proof (photos + order #)
When will I get my order?
Orders ship in 6-12 business days. We process as fast as possible!
Shipping policy
Your love lamp ships FREE worldwide!
delivery times (busniess days)
Core Door-to-Door Delivery – 6-10 days
United States (mainland), United Kingdom (mainland), EU (Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, etc.)
6-12 days (Door-to-door in most areas)
Japan, Singapore, South Korea, Switzerland, Israel, Canada, Australia, UAE, New Zealand + more
8-15 days (Door-to-door where available)
South Africa, Mexico, Saudi Arabia, Turkey, Malaysia, Norway + more
10-27 days (Standard delivery, post office pickup in remote areas)
Brazil, Peru, Nigeria, Morocco, Pakistan + remote locations
Most destinations: straight to your door. Remote areas: local post office pickup. We ship as fast as possible!
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
FREE WORLDWIDE SHIPPING on EVERY order! 🎉 No hidden fees – we ship globally for FREE! 🚀
